Refund policy

We have a no return policy, which means unless damaged or defective, we do not accept returns. 

To be eligible for a return of a damaged or defective item, it must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, it is the customers responsibility to cover the associated costs for shipping and return labels. You will then be sent instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at summerglowllc@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds on defective items 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at summerglowllc@gmail.com.